Billforward

FAQ 13

• What is Billforward?
• Do I need to commit to any particular payment gateway?
• Which payment gateways does Billforward support?
• What is credit card data portability and should I be concerned about it?
• Can I use Billforward for one-time transactions?

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Quick Start Support 6

• Where can I access Billforward Quick Start Guide?
• How do I complete the one-off Billforward account set up process?
• How do I set up my first plan?
• How do I add a new Customer?
• How do I add a Payment Method for a new Customer?

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Integrations 5

• What platforms does Billforward integrate with?
• The platform I want to integrate with is not listed on Billforward's integrations page?
• What is a merchant account/ payment gateway?
• Can I connect Billforward with my existing website and other systems?
• Do you recommend to use your REST API or your js library for Billforward integration?

Your data 2

• Can I export my data from Billforward?
• What happens to all my data if I cancel my account?

Your Billforward's account 3

• Is it possible to create an opportunity, with a bf quote in the middle, that doesn’t start a subscription at the end when the opportunity is closed?
• If I am using aggregatingProductRatePlanID, is it possible to use rate plan name (ex. test-service/test-service) as string, or do I have to pass the id of the plan in?
• I would like to change the state of a subscription- how can I do that?

Getting Started 10

• Where can I access the API docs?
• Where can I access the User Docs?
• How long does it take to start using BillForward?
• What support options do you offer?
• Do I need a merchant account and payment gateway to start using Billforward?

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