Getting Started

How do I get started with Billforward?
You can get started with your subscription billing inside Billforward's UI in less than 15 minutes. Simply follow the step-by-step guide available here...
Sun, 10 May, 2020 at 11:47 AM
Where can I access the API docs?
You can access Billforward's API docs here: https://app.billforward.net/#/api/docs/intro . 
Sun, 10 May, 2020 at 11:52 AM
Where can I access the User Docs?
You can access Billforward's User Docs here: http://docs.billforward.net . 
Sun, 10 May, 2020 at 11:53 AM
How long does it take to start using BillForward?
Depending on the level of complexity of your existing setup and what integration is needed it can take as little as a few hours to get up and running on Bil...
Thu, 21 May, 2020 at 8:48 AM
What support options do you offer?
We offer 2 support levels - Standard and  Enterprise.  Standard Support Hours of Coverage -  Weekdays 9 am - 5 pm EST; One business day response time...
Thu, 21 May, 2020 at 8:49 AM
Do I need a merchant account and payment gateway to start using Billforward?
No. You can receive payments via Direct Debit, ACH, BACS, cheque any other offline payment method but most customers also choose to receive payment by card.
Thu, 21 May, 2020 at 8:50 AM
Can I use my existing payment gateway or do I need to change?
If your existing payment gateway is one that Billforward already integrates with you can connect your account immediately. Please check our payment gateway ...
Thu, 21 May, 2020 at 8:51 AM
How do I integrate with the Billforward API?
As part of your onboarding process, you will be given access to our detailed API documentation, which guides you through the process of connecting to the API.
Thu, 21 May, 2020 at 8:56 AM
How does Billforward work with my accounting software?
Billforward’s out-of-the-box integrations allow you to seamlessly connect with Xero and Quickbooks. You can also export your data in CSV format to allow you...
Thu, 21 May, 2020 at 9:07 AM
Does Billforward integrate with a shopping cart solution?
Billforward has native integration with Magento and we are currently working on integrations with Shopify, Wix, and CommerceTools.
Thu, 21 May, 2020 at 9:09 AM